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The Vintage Tea Room's continued viability relies on reservations being honoured by our customers.
Accordingly, the following applies:
We reserve the right to retain the deposit for any in store booking that is cancelled. For the avoidance of doubt the following deposit amounts apply:
- Vintage Cream Tea at a weekend: £5
- Vintage High Tea at a weekend: £5
- Vintage Sparkling High Tea at a weekend: £5
- Mother's Day High Tea: £12
- Room deposit for exclusive room use/party hire: £40
Should any booking be paid for in either it's entirety or above the deposit amount, this will be refunded minus the deposit amount. For example, if a Mother's Day High Tea For Three booking is cancelled £24 will be refunded to the customer, whilst £12 will be retained by Vintage Tea Room.
In relation to large party bookings where a room deposit has been taken and exclusive tea room is being provided, you must notify us of any changes to the number of guests at least 24 hours prior to your booking, as the cost will reflect the headcount previously provided.
The retention of deposit/cancellation fee reflects the cost incurred by Vintage Tea Room in terms of staffing, food, and any lost revenue as a result of turning away other potential bookings.
Thank you for your understanding.