About Us
The charming family owned Vintage Tea Room in Fareham, Hampshire presents itself as an idyllic environment to relax, catch up with friends, sample the array of delectable cakes and enjoy Elevenses, lunch or afternoon tea.
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From High Tea to Cream Tea with speciality teas in between, all appetites are catered for seven days a week.
Privacy
What type of information do you collect?
We receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit/debit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Moreover, we may collect payment information in order to complete transactions through the Wix.com platform. Please note that we also provide access to Apple Pay, PayPal and Stripe payment platforms for our Users’ convenience, which have their own privacy policies.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
Wix can store site-visitors' data in a number of locations. Site-visitors’ personal information may be stored in data centers located in the United States of America, Ireland, South Korea, Taiwan and Israel. Wix may use other jurisdictions as necessary for the proper delivery of our services and/or as may be required by law.
Wix is a global company that respects the laws of the jurisdictions it operates within. The processing of the User Customer Data may take place within the territory of the European Union, Israel or a third country, territory, or one or more specified sectors within that third country, of which, the European Commission has decided that it ensures an adequate level of protection (transfer on the basis of an adequacy decision).
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All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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In addition, for our Users’ convenience we provide access to the following payment platforms; Apple Pay, PayPal and Stripe, which have their own privacy policies. When completing a payment transaction, users will have the option to choose payment platform and therefore who their payment data is shared with.
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We also work with Acuity Scheduling (managed by Squarespace) for transactions relating to our delivery services. Should you wish to carry out this type of transaction, you will be sharing your personal and non-personal date through their platform.
How do you communicate with your site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How do you use cookies and other tracking tools?
We use cookies for important reasons, such as:
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To provide a great experience for your visitors and customers.
To identify your registered members (users who registered to your site).
To monitor and analyze the performance, operation and effectiveness of Wix's platform.
To ensure our platform is secure and safe to use.
Do you use Facebook Pixel?
Our website uses Facebook Pixel to collect data and show Users targeted adverts.
Facebook offers a variety of advertising services - one of these services is the Website Custom Audience which businesses are able to use to set up retargeting.
Retargeting (also known as remarketing) can be a great way to advertise products and services that may be of interest to Users showing them targeted adverts.
The purpose of our use of Facebook Pixel is in order to provide access to our Gift Vouchers via Facebook to Users directly. Users should be aware however that Retargeting is also a consequence of this.
How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at thevtroom@gmail.com or send us mail to: 168 West Street, Fareham, Hampshire, PO16 0EH.
Third parties such as Wix, Facebook (Meta) or Google must be contacted separately and directly.
We would kindly ask that you no longer use our website if this poses an issue for you.